How long does it take to receive my Elite Slatmill after ordering?
We understand the excitement! Typically, our lead time is around 4 weeks. Each mill is crafted with care, and we promise it’s worth the wait for a top-notch product.
Can I customize my slatmill?
Absolutely! We love personal touches. Reach out to discuss any customizations you have in mind, and we’ll work together to create the perfect slatmill for you and your pack.
Are your slatmills suitable for all dog breeds?
Yes, indeed! Our slatmills are designed with versatility in mind, accommodating various breeds. If you have specific concerns, feel free to get in touch, and we’ll guide you.
What if I encounter issues with my slatmill after purchase?
No worries at all! We’re here for you. Just give us a call or drop an email, and we’ll provide prompt assistance. Your satisfaction and your dog’s well-being are our top priorities.
Is assembly required upon delivery?
We want it to be hassle-free for you. Your slatmill will arrive ready to use – no assembly required. We believe in making your experience as seamless as possible.
Do you offer warranties on your slatmills?
Absolutely! We stand by the quality of our products. Your slatmill is covered by a one-year warranty on all parts (excluding normal wear and tear). We’ve got you and your dog covered.
Is there a weight limit for dogs using your slatmills?
Our slatmills are robust and can easily handle dogs up to 50kg. Extra guide rails can be added if necessary. If you have concerns about weight limits or specific requirements, feel free to reach out, and we’ll guide you accordingly.
How do I make a payment?
Once you place your order, we will be in touch with confirmation and an invoice will be generated. We’ll provide all the details you need for a smooth transaction.